DOCS

What if something is not working?

Check the status page, review the troubleshooting notes, and contact support with the action and time that failed.

01

What if something is not working?

Check the status page, review the troubleshooting notes, and contact support with the action and time that failed.

02

Check service health.

When something feels off, the status page shows the latest public checks and updates.

03

What this means

The page reflects the latest automated checks from Astrea. Operational means those checks passed; it does not guarantee that every account-specific request will succeed.