Contact
We'd love to hear from you.
Questions, feedback, partnership ideas, or something we broke. Tell us what's on your mind.
Found a vulnerability?
Please report it privately so we can fix it before it goes anywhere public. We treat every report confidentially.
security@getastrea.comFor partnership, licensing, and media inquiries, the fastest route is a short email telling us who you are and what you need.
hello@getastrea.comGet faster support on Discord.
Join the community for quicker help, product updates, and to talk directly with the team and other users.
We answer fast, and actually read.
General & support
Questions about setup, models, or billing. Answered within a business day or two.
hello@getastrea.comSecurity
Vulnerability reports are acknowledged quickly and treated as confidential throughout.
security@getastrea.comPartnerships
Team plans and collaborations. Tell us who you are and what you need to get started.
hello@getastrea.comCommon questions.
How long until I hear back?
Usually one or two business days. Security reports are acknowledged much faster and stay confidential.
How does Astrea billing work?
Astrea is pay-as-you-go. Start with shared models, then add credits when you need paid model access.
Is there a phone number?
Not yet. Email is the fastest way to reach the actual team working on Astrea.
