Contact

We'd love to hear from you.

Questions, feedback, partnership ideas, or something we broke. Tell us what's on your mind.

01

Found a vulnerability?

Please report it privately so we can fix it before it goes anywhere public. We treat every report confidentially.

security@getastrea.com

For partnership, licensing, and media inquiries, the fastest route is a short email telling us who you are and what you need.

hello@getastrea.com

Get faster support on Discord.

Join the community for quicker help, product updates, and to talk directly with the team and other users.

Join our Discord
02

We answer fast, and actually read.

01

General & support

Questions about setup, models, or billing. Answered within a business day or two.

hello@getastrea.com
02

Security

Vulnerability reports are acknowledged quickly and treated as confidential throughout.

security@getastrea.com
03

Partnerships

Team plans and collaborations. Tell us who you are and what you need to get started.

hello@getastrea.com
03

Common questions.

How long until I hear back?

Usually one or two business days. Security reports are acknowledged much faster and stay confidential.

How does Astrea billing work?

Astrea is pay-as-you-go. Start with shared models, then add credits when you need paid model access.

Is there a phone number?

Not yet. Email is the fastest way to reach the actual team working on Astrea.